10 Best IVR Service Provider in India

ivr service provider in india

Finding the best IVR Service Provider for large business or a small one is a very tough task. There is a huge list of IVR service Provider in India and there are lots of factors to choose the best IVR solution for your needs.  So I would suggest you 10 Best IVR service provider in India or Best Bulk SMS India with the features and pricing also.

But before you buy IVR service from any organization, You should know What is IVR Features and what is the pricing of the IVR Solution?. Then only you can decide whether it is helpful for your business to buy it or not.

So, it’s high time that you consider some of these really reliable & cost-effective alternatives for IVR solutions that we have also discussed in the following blog.

Let’s have a glance on the analysis of comparison of best IVR Service Provider in India:

Telcob is integrated with Live Recording that reduces your load of managing the marketing and sale Calls.

Comparison Table of 10 Best IVR Service Provider in India

Comparison of 10 Best IVR Service Provider in India

Service ProviderStarter PlanFree MinutesConcurrent CallsRating
Telcob599/MonthYesYes4.8/5
IVR Guru600/MonthYesYes4.5/5
Ozonotel500/MonthYes Yes4.3/5
leadnxt599/MonthYesYes4.2/5
Exotel1666/MonthYesYes4.7/5
Ziffy500/MonthYesYes4.1/5
Knowlarity1396/MonthYesYes4.8/5
Callhippo630/MonthYesYes4.6/5
smsgatewayhub2000/MonthYesYes4.7/5
mysmsmart.com416/MonthYesYes4.5/5
Without any further delay, let us quickly go through these services to get clarity in their functionalities.

1. Telcob

A simple IVR system which requires a computer hooked up to a phone line through a telephony board and some inexpensive IVR software. The IVR software allows you to pre-record greetings and menu options that a caller can select using his telephone keypad.
Telcob friendly IVR System is for experienced professionals who handle every call with the utmost competence according to your specific instructions.
ivr service provider in india

Features:

  • Easily create text to speech messages or upload recordings as per your convenience. It will give a great experience to your customers.
  • You can track your all calls for monitor and quality purpose. it may help you to increase efficiency to your business
  • They allow you to use your own existing number for Hosted IVR. You may change your number at any time
  • Create your path to migrate customers according to the departments. Let your incoming caller be at ease and follow the accurate path.

2. IVR Guru

Cloud computing, software, and storage is the way forward. We believe that businesses wanting to upgrade their communications would benefit from considering migrating to the cloud, instead of clinging to outdated on-premises hardware.

It can also be used to direct inbound callers to specific desks. Whatever use you put a virtual phone number to, it will help your company to promote a professional business front while eliminating the need for an expensive in-house telephony system.

ivr service provider in india

Features:

  • Cost Savings .
  • Productivity On The Move.
  • Smart phone application.
  • Fast To Set Up.
  • Never Miss a Call Again

3. Ozonetel

Their multi-level IVR gives your user more options in an organized manner. It allows them to use either natural language or DTMF tones to select options. Being a cloud IVR solution, it also enables customers to connect with your agents wherever they are situated on a single customer-facing number.

ivr service provider in india

Features:

  • Welcome messages, after hour messages & holiday messages autoplay as per your specs.
  • Callers choose from multi-level menus to connect to the right agent.
  • Cloud IVR routes to remote agents wherever they are, even if they are not logged in— via browsers, landlines or mobile devices.
  •  IVR can be designed for outbound campaigns to auto send personalized announcements or greeting.

4. Leadnxt

Leadnxt services facilitate businesses to boost their brand image and create the whole business communication methodology effective and profitable. The virtual number provides you the flexibleness to manage calls from anywhere or forward the call to the right person, who will also provide solutions to customer’s queries.

Hence, It ensures that your customers or business associates regularly keep connected, that brings productivity into your business.

ivr service provider in india

Features:

  • Personalized welcome message
  • Auto attendant
  • Lead follow up notification
  • Voicemail
  • Call notification

5. Exotel

Exotel Provides the simplest way that businesses use a hosted number in India is to route incoming customer calls. When a customer calls a business, they play an IVR greeting, ask them who they would like to speak to and forward their calls to the right agents based on the customer’s inputs. Since all the calls are routed via a virtual number, it is also easy to monitor calls for performance.

ivr service provider in india

Features:

  • Your entire team can be connected to a single virtual number. No loss of information across multiple numbers.
  • Automatically redirect customers calls to the right agents based on their requirements
  • Give your business a professional image without burning a hole in your pocket
  • Use virtual phone numbers to evaluate the performance of your marketing campaigns
  • Since all your calls are tracked, you can easily resolve disputes and confusions in customer conversations

6. Ziffy

Ziffy IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialler systems.

ivr service provider in india

Features:

  • 24×7 ticket based customer support.
  • Send SMS based alerts to your callers.
  • Blacklisting & Working Hours setup for cost management.
  • Get alerts for Missed & Received calls on your mobile.
  • Ready to use widgets for Complaint management, etc.

7. Knowlarity

Knowlarity’s Personalized IVR system greets you by your name which creates a great impression on your callers. and The IVR predicts why your customers are calling based on their interaction history. Intelligently it also directs you to the right menu option. There is No need to navigate a complicated menu and waste your time.

ivr service provider in india

Features:

  • Provide quick, uninterrupted support to your customers. Record all customer messages on voicemail on non-working hours and off days.
  • IVR System automatically lets you route calls beyond working hours to your agents’ mobiles or activate voice messaging
  • Configure sophisticated IVR call flows with the menu as well as multiple sub-menu options
  • Maintain a caller database by recording details such as caller details, call duration, time, caller location, the conversation, etc. by integrating your IVR number with any CRM.
  • Choose your IVR number from a pool of international and domestic, toll-free and virtual phone numbers

8. Callhippo

CallHippo provides the best business phone service and has a range of cloud-based, affordable and innovative call plans for your organization.

Therefore, Business phone numbers are a useful alternative to traditional business phone systems and can build your client base and provide better business communication facilities.

ivr service provider in india

Features:

  • Redirect connected calls from your enterprise VoIP phone system to team members. Such as Connect calls effortlessly.
  • Busy attending to other calls? Place incoming calls in a queue on our hosted business phone system and attend the next one ASAP.
  • Help your support & sales teams get better with each call, with simplified call recording on CallHippo hosted business phone system.
  • Keep customers engaged with standard or custom on-hold music, available on CallHippo’s enterprise level phone system.

9. Smsgatewayhub

IVRHUB’s Personalized IVR system greets you by your name which creates a great impression on your callers. and The IVR predicts why your customers are calling based on their interaction history. Intelligently directs you to the right menu option. No need to navigate a complicated menu and waste your time.

ivr service provider in india

Features:

  • You never miss a business lead with cloud IVR solutions
  • Hosted IVR allows you to block unwanted callers while prioritizing important calls and clients
  • With smart hosted IVR service, connect one particular caller to the same agent probably for better customer experience
  • Choose your IVR number from a pool of international and domestic, toll-free and virtual phone numbers

10. Mysmsmart

Outbound DialerCommunicate with your customers in their particular language. Document message in your voice(by phoning our amount ), convert text into speech or upload a clip and then transmit instantly as telephone calls for your group. It is also possible to specify the amount of times the telephone is to be retried or put up a expiry time for your telephone.

ivr service provider in india

Features:

  • Delivering or acquiring responses from prospective clients, employees, and customers.
  • Sending notifications at the right time.
  • Conducting awareness campaigns for voter ID registrations, vote reminders, a promotional campaign of political parties, and appealing for vote.
  • Marketing and promoting products and services.
  • Product launch announcements.

 

10 Best IVR Service Provider in India
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